As promised by Nokia, I received the phone on Monday, actually Tuesday since no one was available on Monday. I have yet to seen the phone, but I was told that it has all the protective stickers. I was also told that they did not ship my memory card back. I am not too happy about that, but cannot confirm that since I have not had physical possession of the phone.
I will write another update once I see the phone on the 25th.
Nokia support rocks! They shipped me a replacement phone with overnight shipping!! The thing that sucks is that they sent it on Friday the 14th and it came to Maryland today, the 15th, but it will be out for delivery on the 17th, when I will be back at College Park. I will not get to play with it until the 25th, but it will make a sweet Thanksgiving gift. I am just hoping that they remembered to ship back my memory card.
Thanks Nokia for the quick service! I shall continue my loyalty to your kick-ass phones.
The phone is in Nokia’s Repair Center. I have yet to hear from them. Here is what their site says:
Your Nokia N82-1 device, serial number 358985*********, was received for repair on
November 13, 2008 and is currently in the queue to be evaluated for repair.
Turnaround time for in-warranty repairs is approximately 7-10 business days.
You will be contacted if the required repairs are not covered under warranty.
Please note that in some circumstances turnaround timeframe may be longer (quote approval needed, parts on order, device transferred etc.)
Please check back for the latest status information.
Repair History:
| Status Date | Status |
| 11/13/2008 | Received 11/13/2008 |
| 11/10/2008 | Pending Receipt by the Repair Center |
 |
| This information is provided as a courtesy. The online information reflects the latest status update provided by the repair center for customers and is the same information available to the Nokia Care Contact Center. |
I hope they fix it soon!
The phone has been received and signed for by “Murphy” as of 9:13AM. I hope Murphy can fix it!
Just a quick update, the phone has made it’s way to DORAVILLE, GA, US. It arrived 2:34PM and left at 11:26PM. It should arrive at Huntsville tomorrow.
iPhone headphone suck on the metro. Granted, the N82’s headphones wouldn’t be much better, but at least it has a normal 3.5mm jack. Non-noise cancelling headphones do not mix well with the sound of the metro/subway.