This weekend I had to ship a something and I decided to use FedEx. Everything went smoothly without issue. For the first time ever, I decided to read the agreement which I had signed because I wanted to find out what the policy was on damaged shipments. I was greeted with the following:
Limitations on Our Liability and Liabilities Not Assumed
We won't be liable:
For loss, damage or delay, caused by events we cannot control, including but not limited to acts of God, perils of the air, weather conditions, acts of public enemies, war, strikes, civil commotions or acts of public authorities with actual or apparent authority.
The thing which I find hilarious is that they include acts of God under their liabilities. Seriously? So pretty much anything that happens to your package could be said was because of an act of God. Personally I find this not only funny, but grossly inappropriate because FedEx is a world-wide company, and many people throughout the world do not believe in God. In fact, many wars have been fought over God, and I don’t think this line should be included in their legal document.
Another thing which I find interesting is that clause which says “public authorities with actual or apparent authority.” So you may just seem authoritative and influence someones package.
The deeper I read into the Terms and Conditions, the more I feel that it is actually a miracle that I get my packages.