Posted 15 Nov 2008 — by cypress
Category N82 Saga
Nokia support rocks! They shipped me a replacement phone with overnight shipping!! The thing that sucks is that they sent it on Friday the 14th and it came to Maryland today, the 15th, but it will be out for delivery on the 17th, when I will be back at College Park. I will not get to play with it until the 25th, but it will make a sweet Thanksgiving gift. I am just hoping that they remembered to ship back my memory card.
Thanks Nokia for the quick service! I shall continue my loyalty to your kick-ass phones.
Tags:
"ILoveNOKIA",
day08,
gsm,
n82,
nokia,
received,
Repair,
replacement,
rocks,
saga,
support
Posted 14 Nov 2008 — by cypress
Category N82 Saga
The phone is in Nokia’s Repair Center. I have yet to hear from them. Here is what their site says:
Your Nokia N82-1 device, serial number 358985*********, was received for repair on
November 13, 2008 and is currently in the queue to be evaluated for repair.
Turnaround time for in-warranty repairs is approximately 7-10 business days.
You will be contacted if the required repairs are not covered under warranty.
Please note that in some circumstances turnaround timeframe may be longer (quote approval needed, parts on order, device transferred etc.)
Please check back for the latest status information.
Repair History:
| Status Date |
Status |
| 11/13/2008 |
Received 11/13/2008 |
| 11/10/2008 |
Pending Receipt by the Repair Center |
 |
| This information is provided as a courtesy. The online information reflects the latest status update provided by the repair center for customers and is the same information available to the Nokia Care Contact Center. |
I hope they fix it soon!
Posted 13 Nov 2008 — by cypress
Category N82 Saga
The phone has been received and signed for by “Murphy” as of 9:13AM. I hope Murphy can fix it!
Posted 13 Nov 2008 — by cypress
Category N82 Saga
Just a quick update, the phone has made it’s way to DORAVILLE, GA, US. It arrived 2:34PM and left at 11:26PM. It should arrive at Huntsville tomorrow.
iPhone headphone suck on the metro. Granted, the N82’s headphones wouldn’t be much better, but at least it has a normal 3.5mm jack. Non-noise cancelling headphones do not mix well with the sound of the metro/subway.
Posted 11 Nov 2008 — by cypress
Category N82 Saga
The phone is on it’s way to Alabama as per the UPS tracking number. It left Laurel, MD, at 4:08 A.M. EST and it should arrive in Alabama on Thursday the 13th.
iPhone still sort of sucks…Had to charge it a few times during the day to keep it going.
I also learned today that I was 1000 sms over my limit of 1500 messages. Due to the outrageous sms prices, that would have been over $100 for sms. Luckily I was able to upgrade to unlimited texting, back dating to the beginning of the month, so all should be fine.